How a Modular Content Strategy can transform your online academy

Lily Ciric Hoffmann
5 min readNov 22, 2023

--

In the fast-paced world of online education, adaptability is key to staying ahead. As the demand for digital learning experiences continues to grow, online academies need a game-changing approach to content creation. One such approach, the modular content strategy, has gained momentum for its potential to transform the landscape of online academies.

In this article, we’ll embark on a journey to understand the concept of a modular content strategy and explore how it can revolutionize the way educational content is developed and delivered. From efficiency and consistency to cost savings, we’ll delve into the advantages of this strategy. Additionally, we’ll examine a real-world case study that exemplifies its success.

In my previous role as a Learning Experience Designer within a SaaS company’s online academy, I faced a series of challenges that are pervasive in the dynamic world of online education. These challenges included:

  • Variations in Course Format, Tone, and Structure: Our courses exhibited inconsistencies in presentation, leading to confusion among learners.
  • Difficulty in Creating Custom Learning Paths: The absence of a standardized approach made it challenging to tailor courses to the diverse needs of individual learners. Customizing learning paths became a complex task due to the lack of a cohesive structure.
  • Impact on Consistency of Learning Experience: The lack of uniformity in courses adversely affected the overall consistency of the learning experience. Students faced different styles and approaches in each course, hindering a seamless educational journey.
  • Hindrance to Personalized Learning Journeys: The fragmented approach impeded our ability to provide personalized learning journeys. Tailoring content to individual preferences and skill levels was hindered by the disparate nature of course materials.

By recognizing these challenges, I saw the potential for a more structured and modular approach to content creation. The need for streamlined processes in content development and course maintenance became apparent.

This realization ignited my deep interest in researching the topic of modular content strategy, seeking innovative solutions to the challenges faced, and contributing to the advancement of online education.

Cooking up success: Recipe for a modular content strategy

Imagine a cookbook as a metaphor for a modular content strategy. In a cookbook, each recipe follows a prescriptive format — a list of ingredients, a set of instructions, and a cooking time.

While every recipe creates a unique dish, they share common steps, such as prepping ingredients, preheating the oven, or simmering a sauce. These common elements are the “modules” of the cookbook. They are like building blocks that can be reused to create different recipes.

Picture the culinary world as a set of building blocks — mix diverse ingredients, employ common cooking methods, and witness the creation of unique recipes, each module contributing to a distinct dish. Illustration by Lily Ciric Hoffmann

In the context of online education, content modules are the building blocks of your courses. Whether you’re teaching cooking, mathematics, history, or coding, some fundamental concepts and processes remain consistent across different topics. These are your modules — the reusable elements of your educational content.

These modules function as individual components that can be repurposed and combined to craft diverse learning experiences. This strategy excels when content is prescriptive, much like a recipe, yet it has the flexibility to showcase each learning experience as a unique dish.

This is the secret sauce of a modular content strategy — it appears deceptively simple on the surface, yet beneath lies a complex system that eliminates the need to start from scratch with every new course.

Why you should embrace the modular chef’s hat

A modular content strategy offers a wide array of advantages, with SaaS companies standing to gain the most. For these businesses, online academies serve a multitude of purposes, from onboarding and upskilling their customers to catering to partners and customizing content for enterprise clients.

By adopting a modular approach, SaaS companies can effectively teach their customers how to use their products with consistent and easily understandable educational content, facilitating seamless and engaging learning experiences.

Listed below are the key advantages of a modular content strategy:

Efficiency: One of the primary advantages of a modular content strategy is efficiency. By creating and maintaining reusable modules, you save time and effort in content development. This means faster course creation and updates.

Example: In a hypothetical corporate setting, imagine a streamlined new customer onboarding program. Modules covering product knowledge, service protocols, and key policies are efficiently repurposed, expediting the creation and updates of personalized training courses. This ensures a swift and effective orientation process for each new customer.

Consistency: Modular content ensures a consistent user experience. Whether a student is taking an introductory course or an advanced one, the core modules remain the same, providing a standardized learning experience.

Example: Now, consider an e-learning platform providing courses on various programming languages. With a modular content strategy, core modules remain consistent across different proficiency levels. Fundamental concepts, such as variables or loops, remain unchanged, delivering a uniform and standardized learning experience regardless of the course level.

Cost savings: As you reuse content modules, you reduce the costs associated with content creation. This makes online education more cost-effective and sustainable.

Example: Finally, picture a growing e-commerce platform optimizing its customer support training through a modular content strategy. By reusing modules covering product knowledge, troubleshooting procedures, and customer interaction guidelines, the platform minimizes redundant content development. This not only reduces initial creation costs but also slashes time and expenses associated with content updates as policies or products evolve. The scalable nature of the modular approach ensures effective scaling of both the team and content development, maintaining a consistent and efficient training process.

The secret sauce of success: HubSpot Academy

In my pursuit of discovering companies that have effectively embraced a modular content strategy, I had the privilege of connecting with Lindsay Thibeault, formerly at HubSpot Academy and now a founding member of SaaS Academy Advisors.

My journey in understanding the power of modularity began when I stumbled upon her enlightening blog post ‘How to Develop and Execute a Modular Content Strategy That Scales,’ featured on Thought Industries.

HubSpot Academy, a notable player in the field of online education, provides free marketing and sales courses that exemplify the prowess of a modular content strategy. They have seamlessly dissected their courses into bite-sized, digestible lessons. This approach empowers learners to embark on individual lessons that cater to specific topics, ultimately resulting in a highly modular and adaptable learning experience.

It was Lindsay’s insights, combined with HubSpot Academy’s exceptional implementation of modular content, that served as a catalyst for my deep dive into this transformative educational strategy. Their remarkable success showcases the immense potential of modular content to revolutionize online learning and inspire other institutions to follow suit.

As online academies continue to evolve and cater to diverse audiences, the implementation of a modular content strategy emerges as a transformative solution. To thrive in the competitive online education space, consider implementing a modular content strategy for your academy. It’s a smart, efficient, and cost-effective way to create courses that provide a consistent and high-quality learning experience.

--

--

Lily Ciric Hoffmann
Lily Ciric Hoffmann

Written by Lily Ciric Hoffmann

Customer education specialist and a creative techie who uses cooking and baking as a form of therapy. Founder of Dishmeetup, https://dishmeetup.slack.com/